Secondments

RISE_BPM's Innovation and Staff Exchange will be documentend in terms of secondments. They will be presented and archived within this section. 

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2018-09-24–2018-10-24: University of Erlangen-Nuremberg (FAU) to University of Liechtenstein (UNI-LI)

Emanuel Marx

Researcher: Emanuel Marx

Researcher Category: Early stage researcher
Website: https://www.is.rw.fau.de/ueber-uns/person/wissenschaftliche-mitarbeiter/emanuel-marx/
Goal of the stay:

Despite the potential of Business Analytics applications for capacity planning, many companies struggle with its implementation. It is not clear why this is so, as the companies should actually be able to use such applications. Goal of the secondement is to identify these problems to enable a further practical-oriented research to the topic. The findings shall be processed and prepared for a publication in a conference paper.


Work packages addressed: WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-09-17–2018-10-16: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Dina Sayed Bayomie Sobh

Researcher: Dina Sayed Bayomie Sobh

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/bayomie-sobh-dina-sayed/
Goal of the stay:

Process mining is the research field that focuses on analysing and evaluating the process execution.  There are three types of analysis of process mining. The first type, process discovery that mines the event log to discover the process model. The second type, conformance checking that detects the deviations between the executed process instance from the event log and the process model. The third type, process enhancement that recommends improvements of the process model based on the actual process execution in the event log. All the three types require the event log as the primary input, i.e. source of data. 

 

 The quality of the event logs various based on how the process is implemented, and automated. Most IT systems collect and store large amounts of event data. For example, ERP systems store the event data about the process execution, and high-tech systems such as tracking sensors record location events.  One of the critical tasks in such situations is correlating these events to form an event log.

The goal of this secondment is to investigate how to correlate the unstructured events,  and what are the different aspects that assist in correlating the events.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-09-16–2018-10-01: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Alessio Cecconi

Researcher: Alessio Cecconi

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/cecconi-alessio/
Goal of the stay:

Within the process mining area, automated process discover techniques are aimed at reconstructing
a process model given only its execution log. Nevertheless the output of these techniques is usually
a flat model, which does not cover the full spectrum of features of modern process modelling
languages, e.g., BPMN. Because of that, researchers of the host university proposed a technique for
automated discovery of hierarchical BPMN models containing interrupting and non-interrupting
boundary events and activity markers. The goal of the secondment would be to cooperate in order to
enhance even more the automated process discovery technique through the injection of declarative
structures. Given the unpredictable activation nature of boundary events, it follows the intuition of
taking advantage of declarative structures to identify process branches generated by those unusual
or rare events, e.g, exceptions, message catch, signal catch, etc.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-09-16–2018-10-10: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Anton Yeshchenko

Researcher: Anton Yeshchenko

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/yeshchenko-anton/
Goal of the stay:

The goal of the stay will be co combine join expertise of researchers to work on the project entitled “Learning from the good and the bad: Diagnosis and prediction of business process deviances”. This project aims to develop an innovative approach to analyse process execution data logged by IT systems in order to diagnose and predict business process deviance. Anticipated outcomes include novel business intelligence algorithms producing deviance diagnostics, predictions and recommendations and exposing results via interactive visual analytics.


Work packages addressed: WP1: Technological Enablers – Social Media (Phase 1), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-09-15–2018-11-14: Westfälische Wilhelms-Universität Münster (WWU) to Queensland University of Technology (QUT)

Dennis Riehle

Researcher: Dennis Riehle

Researcher Category: Early stage researcher
Website: http://erc.is/p/riehle
Goal of the stay:

Business Process Compliance Management (BPCM) is an integral part of Business Process Management. BPCM is driven by rules, which come from legislation, internal or external policies, domain knowledge or other sources, which need to be followed during process execution. While there is a multiplicity of publications on checking business processes for compliances, e.g., from the field of Process Querying, this work focuses on methods and techniques. The question which rules can be used as in input for such methods remains unanswered. Therefore, the first goal of this secondment is to develop a comprehensive set of compliance patterns, given a legislation for the European Banking sector.

While Business Processes have grown more complex over the last decades, e.g., regarding self-driving cars or automatic content moderation systems, such processes are highly intransparent for customers. Nevertheless, trust in such processes is of high relevance for both the customer and the organization. If trust was mainly a 'hygiene factor' in former days, it is becoming more of an attractor for complex processes. Customers may need to trust a self-driving car more than they trust in their own driving capabilities to accept the new technology. Therefore, the second goal of this secondment is to analyze different types of trust and develop a model how customer trust in new technologies can be fostered.


Work packages addressed: WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2), WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2018-09-11–2018-10-11: Westfälische Wilhelms-Universität Münster (WWU) to University of Melbourne (UNIMELB)

Bettina Distel

Researcher: Bettina Distel

Researcher Category: Early stage researcher
Website: https://www.wi.uni-muenster.de/de/institut/is/personen/bettina-distel
Goal of the stay:

Developing an introductory BPM Online Course for Public Administration Staff

For decades now, business process management (BPM) has been applied to businesses as a method to improve business processes and is today considered as a crucial tool for the business’ success. Lately, BPM has also been adapted to other contexts, e.g. to public administrations, but especially research in this area is mostly dominated by a technological perspective. Less attention has been paid to the human factor, specifically to the skills public administration staff needs to adequately use BPM methods. Commonly, employees of public administrations are trained within the context of political and administrative tasks but not so much in management aspects or technology.

This research project aims i) at studying in how far the public secotr constitutes a context that is considerably different from the private sector with regard to BPM practices and ii) how potential differences should be addressed by BPM training.


Work packages addressed: WP5: Analysis of Societal Impact Factors (Phase 1), WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2)

2018-09-05–2018-10-05: Universidad de Sevilla (USE) to Universidade Federal do Estado do Rio de Janeiro (UNIRIO)

Alfonso E. Marquez-Chamorro

Researcher: Alfonso E. Marquez-Chamorro

Researcher Category: Experienced researcher
Website: https://www.lsi.us.es/personal/pagina_becario.php?id=28
Goal of the stay:

The goal of this secondment is to continue with the research started during my first stay at UNIRIO, in which we evaluate of the influence of the process context information in the predictive monitoring of busines process indicators in real time. In this context, we will propose a systematic procedure for defining the context data which are relevant for prediction. We will also test the application of evolutionary algorithms in predictive business process monitoring.


Work package addressed: WP3: Technological Enablers – Real-time Computing (Phase 1)

2018-09-04–2018-10-03: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Nico Clever

Researcher: Nico Clever

Researcher Category: Experienced researcher < 10 years
Website: https://www.wi.uni-muenster.de/department/is/people/nico-clever
Goal of the stay:

During the stay, work shall be conducted on the topic "Design Thinking in Virtual Reality". The idea is to enable the popular Design Thinking (DT) method to be carried out in a virtual environment. Although nowadays work is increasingly done in a distributed way, creativity-intense techniques like Design Thinking often require personal presence. With this project, the possibilities of transferring the Design Thinking method into the Virtual Reality are assessed. Especially, the technical implementation potentials shall be evaluated during the stay. Here, not only the distinct Warm Up-methods of DT, but also the implementation of the later Prototype and Test phases will be investigated.


Work package addressed: WP2: Technological Enablers – Smart Devices (Phase 1)

2018-09-02–2018-11-02: Westfälische Wilhelms-Universität Münster (WWU) to Universidade Federal do Estado do Rio de Janeiro (UNIRIO)

Markus Heuchert

Researcher: Markus Heuchert

Researcher Category: Early stage researcher
Website: https://www.wi.uni-muenster.de/de/institut/is/personen/markus-heuchert
Goal of the stay:

Goals of the secondment are to extend the research on conceptual modeling of omni-channel environments, especially with regard to the touchpoint concept. By taking this approach motivated by system theory, one can apply it on the customer-based touchpoint modeling and thereby create a new and better means for describing omni-channel environments. 

 


Work packages addressed: WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2), WP7: Synthesis of IT Artefacts – BPM Modelling (Phase 2)

2018-09-02–2018-09-07: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Anton Yeshchenko

Researcher: Anton Yeshchenko

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/yeshchenko-anton/
Goal of the stay:

The goal of the stay will be co combine join expertise of researchers to work on the project entitled “Learning from the good and the bad: Diagnosis and prediction of business process deviances”. This project aims to develop an innovative approach to analyse process execution data logged by IT systems in order to diagnose and predict business process deviance. Anticipated outcomes include novel business intelligence algorithms producing deviance diagnostics, predictions and recommendations and exposing results via interactive visual analytics.


Work packages addressed: WP1: Technological Enablers – Social Media (Phase 1), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-08-23–2018-10-13: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Claudio Di Ciccio

Researcher: Claudio Di Ciccio

Researcher Category: Experienced researcher
Website: http://www.wu.ac.at/infobiz/team/diciccio/en/
Goal of the stay:

The declarative modelling of business processes is based upon the specification of behavioural rules that constrain the work-flows enactment. Those constraints specify the conditions that require or forbid the execution of activities. To date, multiple languages have been introduced that specify the behavioural relations which hold true within classical, imperative process models. Behavioural relations mainly consist in mutual execution bindings between pairs of activities. The perspective of behavioural relations and declarative process model languages are thus conceptually overlapping. The aim of the cooperative research endeavour is to build upon the results of the cooperation held in Queensland University of Technology to analyse to what extent they can be translated into one another, study in depth their expressive power, and apply imperative and declarative techniques to process mining in synergy. In our work, formal and practical aspects will be investigated.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-08-15–2018-10-31: Wirtschaftsuniversität Wien (WU) to Universidade Federal do Estado do Rio de Janeiro (UNIRIO)

Saimir Bala

Researcher: Saimir Bala

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/bala/en
Goal of the stay:

Software development projects are highly complex in nature. These projects include, among other
aspects, the execution of an overall software development process. In practice, various project
management approaches exist that guide the managers during the development of software projects.
However, in order to meet quality, time and budget limits objectives, the software project needs to
be monitored. In other words, managers need to gain transparency on what is the actual software
development process being followed by team members. In particular, managers want to know the
actual versus planned progress, what are the resources that actively participate in the work, whether
resource-occupancy is high, what are actual tasks performed by the different organizational roles,
what are typical patterns of work that lead to specific outcomes, etc. A starting point for analysis is
the empirical evidence given from the historical evolution of artifacts (e.g., files, documentation,
etc). Therefore, there is the need for approaches that are able to extract process knowledge from the
artifacts produced and stored in software repositories. However, these data do not come in a format
that is ready to be analyzed by process mining approaches. Hence, techniques that are able to
extract the software process from these repositories are needed. The goal of this stay is to merge
exiting skills software repositories analysis from the group of WU Vienna and skills in discovering
knowledge-intensive processes from the group of UNIRIO in order to obtain a novel approach for
discovering knowledge about the software development process.


Work package addressed: WP1: Technological Enablers – Social Media (Phase 1)

2018-08-09–2018-09-07: Wirtschaftsuniversität Wien (WU) to University of Melbourne (UNIMELB)

Alessio Cecconi

Researcher: Alessio Cecconi

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/en/infobiz/team/cecconi-alessio/
Goal of the stay:

Within the process mining area, automated process discover techniques are aimed at reconstructing
a process model given only its execution log. Nevertheless the output of these techniques is usually
a flat model, which does not cover the full spectrum of features of modern process modelling
languages, e.g., BPMN. Because of that, researchers of the host university proposed a technique for
automated discovery of hierarchical BPMN models containing interrupting and non-interrupting
boundary events and activity markers. The goal of the secondment would be to cooperate in order to
enhance even more the automated process discovery technique through the injection of declarative
structures. Given the unpredictable activation nature of boundary events, it follows the intuition of
taking advantage of declarative structures to identify process branches generated by those unusual
or rare events, e.g, exceptions, message catch, signal catch, etc.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-08-03–2018-10-06: Westfälische Wilhelms-Universität Münster (WWU) to Queensland University of Technology (QUT)

Ann-Kristin Cordes

Researcher: Ann-Kristin Cordes

Researcher Category: Experienced researcher
Website: https://www.wi.uni-muenster.de/de/institut/is/personen/ann-kristin-cordes
Goal of the stay:

In industry the organizations usually carry out problem-driven innovations. In contrast to problem-driven innovations, opportunity-driven innovations can be performed. Therefore, it is necessary to spot external opportunities and it is needed to have a high level of awareness for opportunities. Unfortunately, organizations are not aware of this. Hence, a lack of awareness is existing. That means an unconscious incompetence is present in the organizations. In order to measure suchlike unconscious incompetence in organization, the aim of this research stay is to develop a maturity model for measuring unconscious incompetence in an organizational setting.


Work packages addressed: WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2), WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2018-07-30–2018-08-31: Wirtschaftsuniversität Wien (WU) to Queensland University of Technology (QUT)

Bastian Wurm

Researcher: Bastian Wurm

Researcher Category: Early stage researcher
Website: https://www.wi.uni-muenster.de/de/institut/is/personen/ann-kristin-cordes
Goal of the stay:

Increased competition and growing customer demands have forced organizations to constantly seek techniques to provide high quality individualize services/ products. Individualization comes with increased costs, as it requires different business process variants to be designed, implemented, managed and maintained. Invariably, there is a stable link between the individualization of flow units (i.e. products and services) and necessary process adaptation; the more diverse customer needs a company wants to address, the more process variants are required. Because this is an expensive and difficult undertaking, many companies refrain from competing via process individualization, and try to obtain a competitive advantage by increasing the efficiency of their existing standard business process. During this secondment, we set out to develop a conceptual model for process individualization in the digital age. This model shall help companies to determine new and efficient ways to offer individualized products and services to their clients. 


Work packages addressed: WP1: Technological Enablers – Social Media (Phase 1), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

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