Secondments

RISE_BPM's Innovation and Staff Exchange will be documentend in terms of secondments. They will be presented and archived within this section. 

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2018-02-26–2018-03-25: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Moritz von Hoffen

Researcher: Moritz von Hoffen

Researcher Category: Experienced researcher
Website: http://erc.is/p/moritz.von.hoffen
Goal of the stay:

Building upon the previous efforts initiated by Jan Betzing,  a concept for leveraging smart devices and alignment with BPM in the context of high street retailing is to be developed.


Work packages addressed: WP2: Technological Enablers – Smart Devices (Phase 1), WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2), WP7: Synthesis of IT Artefacts – BPM Modelling (Phase 2)

2018-02-14–2018-03-31: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Dennis Riehle

Researcher: Dennis Riehle

Researcher Category: Early stage researcher
Website: http://erc.is/p/riehle
Goal of the stay:

Process Analytics plays an important role in Business Process Management. A special field of process analytics is the analysis of process models regardings process weaknesses, compliance violations or potential bottlenecks. In literature, there are several approaches which differ significantly in their functionality, application and complexity. Part if my secondment at the University of Liechtenstein is to compare and constrast different approaches, focusing on approaches being either based on graph theory or on temporal logic. Results will enable researchers to better understand these technologies and, in the future, specify catalogues of patterns which can be used for process analysis by practitioners.


Work packages addressed: WP7: Synthesis of IT Artefacts – BPM Modelling (Phase 2), WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2018-02-14–2018-03-31: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Jens Brunk

Researcher: Jens Brunk

Researcher Category: Early stage researcher
Website: http://erc.is/p/brunk
Goal of the stay:

A research effort that I am currently working on is containment of abuse and harassment in online communications through artificial intelligence (AI) and machine learning.

When polarizing issues (such as the recent refugee debate or important elections) are discussed online, platform providers are increasingly forced to disable the commenting of their posts to prevent the spread of hate or other inappropriate language. This restrictive behavior needs to be stopped to further enable a qualitative and open discourse. However, the amount of user generated content is often too high to handle manually for small and medium sized platform operators. Therefore, we are developing a tool which is supporting platform operators in identifying critical comments using machine learning and AI.

If a platform provider is supported in the moderation of the comments by an AI-based tool, then it is important to clarify whether the user should be informed about this, which information increases his acceptance of the computer-aided moderation and how far this transparency effects his willingness to use the platform.

In joint research with the colleagues from the University of Liechtenstein we will further pursue this topic by evaluating how the process of AI driven automated comment moderation (e.g. in Social Media) should be designed and communicated to ensure user acceptance of the system.


Work packages addressed: WP1: Technological Enablers – Social Media (Phase 1), WP4: Technological Enablers – Big Data Technology (Phase 1), WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2018-02-04–2018-02-08: Wirtschaftsuniversität Wien (WU) to University of Liechtenstein (UNI-LI)

Jan Mendling

Researcher: Jan Mendling

Researcher Category: Experienced researcher > 10 years
Website: http://www.wu.ac.at/infobiz/team/mendling/en/
Goal of the stay:

The goal of this research stay is to investigate business process management as a key enabler of digitalization. Towards this end, we will discuss ontological perspectives of digital objects and the impact of digitalization on various industries. Furthermore, we will investigate the potential of applying techniques from process mining for theory building and theory validation.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2018-02-04–2018-03-11: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Armin Stein

Researcher: Armin Stein

Researcher Category: Managerial staff
Website: http://erc.is/p/armin.stein
Goal of the stay:

The goals of this secondment to the University of Liechtenstein are twofold. On the one hand, I will visit Liechtenstein as project manager, on the other hand, I plan some research in the context of virtual reality.

As project manager, I would like to elaborate with the heads of the department how we can proceed beyond the project runtime, involving the University of Liechtenstein in European projects. Furthermore, I would like to elaborate on additional staff exchange possibilities as well as teaching collaborations.

With Alexander Simons, I would like to discuss about a potential research endeavour regarding the applicability of virtual reality in the BPM environment. If successful, we will pursue this idea during the upcoming year together.


Work packages addressed: WP2: Technological Enablers – Smart Devices (Phase 1), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2), WP10: Project Management

2018-02-04–2018-03-11: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Nadine Ogonek

Researcher: Nadine Ogonek

Researcher Category: Early stage researcher
Website: http://www.erc.is
Goal of the stay:

The primary goal of this stay is to streamline the processes of project coordination and to disseminate the project. Furthermore, I would also like to look for research opportunities with our partners on topics of (e-Government) education.


Work packages addressed: WP5: Analysis of Societal Impact Factors (Phase 1), WP10: Project Management, WP11: Communication and Dissemination Management

2018-01-07–2018-02-09: Wirtschaftsuniversität Wien (WU) to Universidade Federal do Estado do Rio de Janeiro (UNIRIO)

Cristina Cabanillas

Researcher: Cristina Cabanillas

Researcher Category: Experienced researcher
Website: https://www.wu.ac.at/en/infobiz/
Goal of the stay:

"Flexible resource allocation in business processes"

Several researchers from INIRIO involved in the RISE-BPM project have addressed the investigation of the concept of context in (knowledge-intensive) business processes as well as the development of context-aware planning mechanisms. At WU, we are doing research on resource allocation in decision-intensive business processes. The goal of this secondment is to investigate how the context can affect resource allocation in business processes and design a solution for a more flexible and adaptable resource allocation that takes into consideration a changing organizational context.


Work package addressed: WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2017-12-01–2018-04-15: Universidad de Sevilla (USE) to Queensland University of Technology (QUT)

Patricia Jiménez

Researcher: Patricia Jiménez

Researcher Category: Experienced researcher
Website: https://investigacion.us.es/sisius/sis_showpub.php?idpers=18678
Goal of the stay:

The goals of this secondment are framed in the context of the WP9: Synthesis of IT Artefacts – BPM Analysis. In today's dynamic environment all organizations need up-to-date data for their activities that are based on business processes. With the advent of the Web, there exist a huge amount of data universally accessible and that might be extracted by web information extractors. However, data themselves are not powerful; it is transforming them into information and inferring knowledge by using Business Intelligence techniques what makes them valuable. Thus, a necessity for developing big data management tools has arisen, in order to extract, validate, analyse and seize data for the companies to make profits from them.

Our focus is on developing new IT artefacts to automatically analyse and validate data at Big-scale so as to improve the quality of their presentation. The data come from automatic processes that extract information from either semi-structured or free text documents. Thus, new artefacts might seize these data to endow them with semantics, transforming them into information that can be consumed by automated business processes that analyse that information and exploit it in an intelligent way. The final goal is that the inferring knowledge can be preserved and enriches the organization valuable for the decision-making process.

Working Plan

Our work planning consists of five stages that will be developed during our four-month and a half research stay, starting in December 1st, 2017 until April 15th, 2018: (1) settling, in which the applicant will get to know the workplace, local policies, and introduce herself to the research team with which she is going to collaborate; (II) seminars and meetings, where the goal is to get to know the research that Laurianne Sitbon and Guido Zuccon are leading at the Queensland University of Technology and to disseminate the research that the applicant is carrying out. During these seminars and meetings both will discuss the corresponding issues and exchange ideas in order to find common goals so as to prepare a joint publication. (This stage will overlap other stages in the working plan) (III) development, where the applicant will design, implement and experiment with new techniques that meet the common goals settled in the previous stage, (IV) Preparing the manuscript, which includes a revision of the work done and the writing of the publication in which both groups have been collaborating, (V) conclusions and future collaboration, where we revise the work that have been done, the ongoing work and put in common new goals to keep future collaboration. 

Results of the stay

We have sticked to the plan and we have developed a prototype to validate web information extracted by means of an unsupervised record linkage tool so that we can endow with semantics the records efficiently. Next step will be to endow with semantics the information that can be tagged within the records. Currently we are still preparing the manuscript and polishing the motivation and the related work. We are also collecting the big datasets so that we can experiment with the devised tool. Especially we intend to experiment with several configurations in our tool to index and search for data since our colleagues at the qut had developed some utilities that we can seize to speed up the process. Once we get the results of the experimentation, we will complete the experimentation and conclusions sections of the manuscript to submit it to a journal indexed in the JCR.

Work packages addressed: WP09


Work package addressed: WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2017-11-21–2017-12-20: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Friedrich Chasin

Researcher: Friedrich Chasin

Researcher Category: Early stage researcher
Website: http://erc.is/p/chasin
Goal of the stay:

In a world in which the society’s use of technology appears to be both boon and bane in the attempts to combat unsustainable human practices like contributions to environmental pollution, finding solutions to socio-technical problems has never been more relevant. The Information Systems (IS)  research on sustainability has moved into the focus of IS scholars—most notably under the label of Green IS—typically considering social, environmental, and economic dimensions. Notwithstanding the topic’s palpable relevance, there is still a lack of empirical evidence for the actual impact of green information systems artifacts on sustainability at individual, organizational, and market levels. This is perhaps not surprising as operationalizing and measuring sustainability is a key challenge. 

During the secondment, I will complete my previously established colaboration with Stefan Seidel and Jan vom Brocke on a method that enables measuring the impact of green information system artifacts. The method is grounded in systems thinking as a meta-theoretical lens and builds upon knowledge from outside IS on assessing sustainability as well as specific challenges that design-oriented IS research faces when developing Green IS artifacts. The method is situated within the research on the modeling and analysis of BPM. To demonstrate the method, it is applied in the context of measuring sustainability of a crowdsourced IT-enabled service for charging electric vehicles. The method will be evaluated against requirements and by discussing its application in the context of IS publications on sustainability. Through our collaboration and the work, we hope to spur more empirical research on the evaluation of the impact of green IS artifacts.


Work packages addressed: WP2: Technological Enablers – Smart Devices (Phase 1), WP5: Analysis of Societal Impact Factors (Phase 1), WP7: Synthesis of IT Artefacts – BPM Modelling (Phase 2), WP9: Synthesis of IT Artefacts – BPM Analysis (Phase 2)

2017-11-15–2017-11-29: Wirtschaftsuniversität Wien (WU) to University of Liechtenstein (UNI-LI)

Thomas Grisold

Researcher: Thomas Grisold

Researcher Category: Early stage researcher
Website: https://www.wu.ac.at/infobiz/team/thomas-grisold/
Goal of the stay:

Organizational unlearning refers to attempts where old knowledge is being discarded. ‘Old knowledge’ is a broad term that encompasses different kinds of knowledge. For example, in the context of BPM, organizational routines are processes that are automatized over time, and they emerge from the interplay between IT artifacts and their users. In that regard, they have implicit and explicit components; when unlearning should be successful, both need to be taken into account. However, organizational unlearning research does not provide a holistic and coherent definition that considers different types of knowledge. Some definitions speak of discarding or removing knowledge (pointing to explicit/codified knowledge) while others emphasize that unlearning involves change (which might point to implicit components).

Within my secondment at the University of Liechtenstein, I will approach the unlearning research from an epistemological perspective. I will review existing research to see if/how different kinds of knowledge were considered. Furthermore, I will cluster existing approaches to see if there can be a coherent approach for the question of how unlearning can be realised.

 

Findings can have crucial implications for different fields. For example, insights on how unlearning can be realised in routines, can contribute to BPM and IS-related research.


Work packages addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2), WP10: Project Management

2017-11-14–2017-12-13: Westfälische Wilhelms-Universität Münster (WWU) to Ulsan National Institute of Science and Technology (UNIST)

Nadine Ogonek

Researcher: Nadine Ogonek

Researcher Category: Early stage researcher
Website: http://www.erc.is
Goal of the stay:

The goal of the stay is twofold. First of all, I would like to streamline the processes of project coordination. Furthermore, I would also like to work with our partners on topics of (e-Government) education, especially in the context of distance learning and the creation and successful implementation of MOOCs.


Work packages addressed: WP1: Technological Enablers – Social Media (Phase 1), WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2), WP10: Project Management, WP11: Communication and Dissemination Management

2017-11-10–2017-11-25: Wirtschaftsuniversität Wien (WU) to University of Liechtenstein (UNI-LI)

Jan Mendling

Researcher: Jan Mendling

Researcher Category: Experienced researcher > 10 years
Website: http://www.wu.ac.at/infobiz/team/mendling/en/
Goal of the stay:

The goal of this research stay is to investigate business process management as a key enabler of digitalization. Towards this end, we will discuss ontological perspectives of digital objects and the impact of digitalization on various industries. Furthermore, we will investigate the potential of applying techniques from process mining for theory building and theory validation.


Work package addressed: WP8: Synthesis of IT Artefacts – BPM Implementation (Phase 2)

2017-11-01–2017-12-13: Wirtschaftsuniversität Wien (WU) to Ulsan National Institute of Science and Technology (UNIST)

Monika Malinova

Researcher: Monika Malinova

Researcher Category: Experienced researcher
Website: https://www.wu.ac.at/en/infobiz/team/malinova/en
Goal of the stay:

The goal of the stay is to collaboratively work on the topic of explorative process innovation. Explorative process innovation typically happens when a new procedure is necessary to support novel services and products brought to the market. In particular, during the stay we will aim in gathering empirical data from South Korean companies with the aim of identifying how processes are being developed.


Work package addressed: WP1: Technological Enablers – Social Media (Phase 1)

2017-10-09–2017-11-19: Technische Universiteit Eindhoven (TU/e) to Queensland University of Technology (QUT)

Prabhakar Dixit

Researcher: Prabhakar Dixit

Researcher Category: Early stage researcher
Website: https://www.tue.nl/en/university/departments/mathematics-and-computer-science/the-department/staff/detail/ep/e/d/ep-uid/20151443/
Goal of the stay:

“Detection and Interactive Repair of Event Ordering Imperfection in Process Logs”

 

Process mining uses historical records of process executions, recorded in so-called event logs, to derive insights into business process behaviours and performance. A requirement for any process mining analysis is that event log records can be (correctly) ordered. Because timestamp information is frequently used to order events, it is imperative that timestamp information be of high quality. To the best of my knowledge, no (semi-)automated support exists for detecting and repairing ordering-related imperfection issues in event logs. During the secondment, I would work on techniques to detect timestamp-based indicators of event ordering imperfections which may exist in a log. Furthermore, it is also envisioned to come up with approaches to interactively repair an event log to correct the ordering imperfections, in order to repair the event log, using domain knowledge.


Work package addressed: WP4: Technological Enablers – Big Data Technology (Phase 1)

2017-10-07–2017-12-06: Westfälische Wilhelms-Universität Münster (WWU) to University of Liechtenstein (UNI-LI)

Hendrik Scholta

Researcher: Hendrik Scholta

Researcher Category: Early stage researcher
Website: http://www.erc.is/p/hendrik.scholta
Goal of the stay:

BPM has become increasingly important to public administrations. However, public administrations still have a lot of potential for improvement regarding the progress of their BPM. The colleagues from the University of Liechtenstein have developed an operationalization of what are called the ten principles of good BPM in order to measure how far organizations actually follow general success factors of BPM. To support BPM in public administrations, the goal of this stay is to apply these ten principles to public administrations. Potential outcomes can be differences regarding the relevance and implementation of each principle between private and public organizations, which can lead to guidelines for managers in public administrations. The results of the stay may assist managers and decision makers in public administrations to evaluate their BPM strategy and identify future development steps and directives for their organizations.


Work package addressed: WP6: Synthesis of IT Artefacts – BPM Strategy (Phase 2)

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