Publications

2017

Cho, M.; Song, M.; Müller, C.; Fernandez, F.; Del-Río-Ortega, A.; Resinas, M.; Ruiz-Cortés, A. (2017). A new framework for defining realistic SLAs: An evidence-based approach. In: BPM FORUM 2017, Barcelona, Spain. Addresses WP3.

Cereja, J.; Santoro, F.; Gorbacheva, E.; Matzner, M. (2017). Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. In: Mendling, J.; vom Brocke, J. (Eds.) BPM Cases. Addresses WP7.

Mendling, J.; vom Brocke, J. (Eds.) (2017). BPM Cases. Springer Verlag. Addresses WP1.

Hompes, B.; Maaradji, A.; La Rosa, M.; Dumas, M.; Buijs, J.; van der Aalst, W. (2017). Discovering Causal Factors Explaining Business Process Performance. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP4. Access

del-Río-Ortega, A.; García, F.; Resinas, M.; Weber, E.; Ruiz, F.; Ruiz-Cortés, A. (2017). Enriching decision making with Data-Based Thresholds of Process-Related KPIs. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP3. Access

Scholta H., .; Mertens W., .; Reeve A., .; Kowalkiewicz M., . (2017). From One-Stop-Shop to No-Stop-Shop: An E-Government Stage Model. In: Proceedings of the European Conference on Information Systems (ECIS 2017), Guimarães. Addresses WP2. Access

Tax, N.; Verenich, I.; La Rosa, M.; Dumas, M. (2017). Predictive Business Process Monitoring with LSTM Neural Networks. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP4. Access

Plenter, F.; Fielt, E.; von Hoffen, M.; Chasin, F.; Rosemann, M. (2017). Repainting the Business Model Canvas for Peer-to-Peer Sharing and Collaborative Consumption. In: Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS 2017), Guimares, Portugal. Addresses WP2.

2016

van der Aa, H.; del-Río-Ortega, A.; Resinas, M.; Leopold, H.; Ruiz-Cortés, A.; Mendling, J.; Reijers, H. (2016). Narrowing the Business-IT Gap in Process Performance Measurement. In: 28th International Conference on Advanced Information Systems Engineering (CAiSE 2016) , Ljiubljiana. Addresses WP3. Access

vom Brocke, J.; Gorbacheva, E. (2016). The BPM Competence Gap — An Empirical Investigation of the Demand and Supply Side.. In: Business Process Trends (BPTrends), www.bptrends.com. Addresses WP5. Access