Comuzzi, M.; Márquez-Chamorro, A.; Resinas, M. (2019). A Hybrid Reliability Metric for SLA Predictive Monitoring (forthcoming). In: 34th ACM Symposium on Applied Computing (SAC), Limassol, Cyprus. Addresses WP9.

Heuchert, M.; Barann, B.; Cordes, A.; Becker, J. (2019). Entwicklung eines Entity-Relationship-­Modells und eines Verknupfungskonzeptes- eine Betrachtung des Omni-Channel­-Managements aus einer Information Systems-Perspektive. In: Robra-Bissantz, S.; Lattemann, C. (Eds.) Digital Customer Experience: Mit digitalen Diensten Kunden gewinnen und halten, Publisher Name Springer Vieweg, Wiesbaden. Addresses WP2, WP3. Access

Scholta, H.; Mertens, W.; Kowalkiewicz, M.; Becker, J. (2019). From one-stop shop to no-stop shop: An e-government stage model. In: Government Information Quarterly. Addresses WP2. Access

Estrada-Torres, B.; Piccoli Richetti, P.; del-Río-Ortega, A.; Araujo Baião, F.; Resinas, M.; Santoro, F.; Ruiz-Cortés, A. (2019). Measuring Performance in Knowledge-intensive Processes. In: ACM Transactions on Internet Technologies. Addresses WP3, WP9. Access

Cabanillas, C.; Mendling, J. (2019). Responsibility Modeling and Tracking against Process Performance Indicators (forthcoming). In: XXII Ibero-American Conference on Software Engineering, CIbSE 2019, La Habana, Cuba. Addresses WP7, WP9.

Beverungen, D.; Buijs, J.; Becker, J.; Di Ciccio, C.; van der Aalst, W.; Bartelheimer, C.; vom Brocke, J.; Comuzzi, M.; Kraume, K.; Leopold, H.; Matzner, M.; Mendling, J.; Ogonek, N.; Post, T.; Resinas, M.; Revoredo, K.; del-Rio-Ortega, A.; La Rosa, M.; Santoro, F.; Solti, A.; Song, M.; Stein, A.; Stierle, M.; Wolf, V. (2019). Seven Paradoxes of Business Process Management in a Hyper-Connected World (submitted). In: Business & Information Systems Engineering. Addresses WP1, WP2, WP3, WP4, WP6, WP7, WP8, WP9.

Betzing, J.; Tietz, M.; vom Brocke, J.; Becker, J. (2019). The impact of transparency on mobile privacy decision making. In: Electronic Markets. Addresses WP2, WP5, WP6, WP8. Access

Chasin, F.; Riehle, D.; Rosemann, M. (2019). Trust Management — An Information Systems Perspective (forthcoming). In: European Conference on Information Systems (ECIS), Stockholm, Sweden. Addresses WP2, WP6, WP9. Access

Vakulenko, S.; Revoredo, K.; Di Ciccio, C.; de Rijke, M. (2019). ​QRFA: A Data-Driven Model of Information-Seeking Dialogues. In: European Conference on Information Retrieval 2019, Cologne, Germany. Addresses WP1, WP8. Access


Cabanillas, C.; Resinas, M.; Ruiz-Cortés, A. (2018). A template-based approach for responsibility management in executable business processes. In: Enterprise Information Systems. Addresses WP9. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). AB Testing for Process Versions with Contextual Multi-armed Bandit Algorithms. In: Advanced Information Systems Engineering - 30th International Conference, CAiSE 2018, Tallinn, Estonia. Addresses WP8. Access

Heuchert, M.; Barann, B.; Cordes, A.; Becker, J. (2018). An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept. In: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, Lüneburg, Deutschland. Addresses WP2, WP3. Access

Barann, B. (2018). An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes. In: Proceedings of the European Conference on Information Systems (ECIS2018), Portsmouth, UK. Addresses WP2, WP3. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). Business process improvement with the AB-BPM methodology. In: Information Systems. Addresses WP8. Access

Ogonek, N.; Becker, J. (2018). Can we Learn from Down Under How to Rise Up in E-Government? A Comparative Analysis of the Public Sector Competences in the German and Australian Higher Education Systems. In: Proceedings of the Hawaii International Conference on System Sciences 2018, Big Island, Hawaii. Addresses WP6, WP8. Access

Yeshchenko, A.; Durier, F.; Revoredo, K.; Mendling, J.; Santoro, F. (2018). Context-Aware Predictive Process Monitoring: The Impact of News Sentiment. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Comuzzi, M.; Márquez-Chamorro, A.; Resinas, M. (2018). Does your accurate process predictive monitoring model give reliable predictions?. In: 1st ICSOC Workshop on AI and Data Mining for Services., Hangzhou, China. Addresses WP9.

Lee, D.; Gorbacheva, E.; Song, M.; Jung, S.; Yoo, S. (2018). Healthcare Processes Supported by Blockchain: A Literature Review. In: 19th Asia Pacific Industrial Engineering And Management Systems (APIEMS 2018), Hong Kong, China. Addresses WP4, WP9.

Cecconi, A.; Di Ciccio, C.; De Giacomo, G.; Mendling, J. (2018). Interestingness of Traces in Declarative Process Mining: The Janus LTLp f Approach. In: Business Process Management - 16th International Conference, BPM 2018, Sydney, NSW, Australia. Addresses WP8. Access

Brunk, J.; Revoredo, K.; Stierle, M.; Matzner, M.; Delfmann, P.; Becker, J. (2018). Prediction of Business Process Instances with Dynamic Bayesian Networks. In: Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018), Sevilla, Spain. Addresses WP3, WP4, WP9. Access