Publications

2020

Bartelheimer, C.; Cappelli, C.; Revoredo, K.; Santoro, F. (2020). Governance of Platform Ecosystems—Designing Understandable Processes for Digital High Street Retail. In: Proceedings of the 15th International Conference on Wirtschaftsinformatik 2020, Potsdam, Germany. Addresses WP1, WP8.

Janhofer, D.; Barann, B.; Cordes, A.; Becker, J. (2020). Mastering Omni-Channel Retailing Challenges with Industry 4.0 Concepts. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS). Addresses WP2.

Cordes, A.; Barann, B.; Rosemann, M.; Becker, J. (2020). Semantic Shopping: A Literature Study. In: Proceedings of the Hawaii International Conference on System Sciences (HICSS). Addresses WP4, WP8.

2019

Comuzzi, M.; Márquez-Chamorro, A.; Resinas, M. (2019). A Hybrid Reliability Metric for SLA Predictive Monitoring (forthcoming). In: 34th ACM Symposium on Applied Computing (SAC), Limassol, Cyprus. Addresses WP9.

Brunk, J.; Mattern, J.; Riehle, D. (2019). Effect of Transparency and Trust on Acceptance of Automatic Online Comment Moderation Systems. In: Proceedings of the Conference on Business Informatics (CBI2019), Moscow, Russia. Addresses WP3, WP5, WP9. Access

Heuchert, M.; Barann, B.; Cordes, A.; Becker, J. (2019). Entwicklung eines Entity-Relationship-­Modells und eines Verknupfungskonzeptes- eine Betrachtung des Omni-Channel­-Managements aus einer Information Systems-Perspektive. In: Robra-Bissantz, S.; Lattemann, C. (Eds.) Digital Customer Experience: Mit digitalen Diensten Kunden gewinnen und halten, Publisher Name Springer Vieweg, Wiesbaden. Addresses WP2, WP3. Access

van der Aa, H.; Di Ciccio, C.; Leopold, H.; Reijers, H. (2019). Extracting Declarative Process Models from Natural Language. In: 31st International Conference on Advanced Information Systems Engineering (CAiSE 2019), Rome, Italy. Addresses WP7, WP8. Access

Di Ciccio, C.; Ekaputra, F.; Cecconi, A.; Ekelhart, A.; Kiesling, E. (2019). Finding Non-compliances with Declarative Process Constraints through Semantic Technologies. In: CAiSE 2019 Forum, Rome, Italy. Addresses WP7, WP8, WP9. Access

Scholta, H.; Mertens, W.; Kowalkiewicz, M.; Becker, J. (2019). From one-stop shop to no-stop shop: An e-government stage model. In: Government Information Quarterly. Addresses WP2. Access

Estrada-Torres, B.; Piccoli Richetti, P.; del-Río-Ortega, A.; Araujo Baião, F.; Resinas, M.; Santoro, F.; Ruiz-Cortés, A. (2019). Measuring Performance in Knowledge-intensive Processes. In: ACM Transactions on Internet Technologies. Addresses WP3, WP9. Access

Cabanillas, C.; Mendling, J. (2019). Responsibility Modeling and Tracking against Process Performance Indicators (forthcoming). In: XXII Ibero-American Conference on Software Engineering, CIbSE 2019, La Habana, Cuba. Addresses WP7, WP9.

Beverungen, D.; Buijs, J.; Becker, J.; Di Ciccio, C.; van der Aalst, W.; Bartelheimer, C.; vom Brocke, J.; Comuzzi, M.; Kraume, K.; Leopold, H.; Matzner, M.; Mendling, J.; Ogonek, N.; Post, T.; Resinas, M.; Revoredo, K.; del-Rio-Ortega, A.; La Rosa, M.; Santoro, F.; Solti, A.; Song, M.; Stein, A.; Stierle, M.; Wolf, V. (2019). Seven Paradoxes of Business Process Management in a Hyper-Connected World (submitted). In: Business & Information Systems Engineering. Addresses WP1, WP2, WP3, WP4, WP6, WP7, WP8, WP9.

Beverungen, D.; Breidbach, C.; Poeppelbuss, J.; Tuunainen, V. (2019). Smart Service Systems: An Interdisciplinary Perspective. In: Info Systems Journal. Addresses WP2. Access

Betzing, J.; Tietz, M.; vom Brocke, J.; Becker, J. (2019). The impact of transparency on mobile privacy decision making. In: Electronic Markets. Addresses WP2, WP5, WP6, WP8. Access

Chasin, F.; Riehle, D.; Rosemann, M. (2019). Trust Management — An Information Systems Perspective (forthcoming). In: European Conference on Information Systems (ECIS), Stockholm, Sweden. Addresses WP2, WP6, WP9. Access

Vakulenko, S.; Revoredo, K.; Di Ciccio, C.; de Rijke, M. (2019). ​QRFA: A Data-Driven Model of Information-Seeking Dialogues. In: European Conference on Information Retrieval 2019, Cologne, Germany. Winner of the ECIR 2019 Best User Paper Award. Addresses WP1, WP7, WP9. Access

2018

Cabanillas, C.; Resinas, M.; Ruiz-Cortés, A. (2018). A template-based approach for responsibility management in executable business processes. In: Enterprise Information Systems. Addresses WP9. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). AB Testing for Process Versions with Contextual Multi-armed Bandit Algorithms. In: Advanced Information Systems Engineering - 30th International Conference, CAiSE 2018, Tallinn, Estonia. Addresses WP8. Access

Heuchert, M.; Barann, B.; Cordes, A.; Becker, J. (2018). An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept. In: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, Lüneburg, Deutschland. Addresses WP2, WP3. Access

Barann, B. (2018). An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes. In: Proceedings of the European Conference on Information Systems (ECIS2018), Portsmouth, UK. Addresses WP2, WP3. Access

Mendling, J.; Weber, I.; van der Aalst, W.; vom Brocke, J.; Cabanillas, C.; Daniel, F.; Debois, S.; Di Ciccio, C.; Dumas, M.; Dustdar, S.; Gal, A.; García-Bañuelos, L.; Governatori, G.; Hull, R.; La Rosa, M.; Leopold, H.; Leymann, F.; Recker, J.; Reichert, M.; Reijers, H.; Rinderle-Ma, S.; Solti, A.; Rosemann, M.; Schulte, S.; Singh, M.; Slaats, T.; Staples, M.; Weber, B.; Weidlich, M.; Weske, M.; Xu, X.; Zhu, L. (2018). Blockchains for Business Process Management - Challenges and Opportunities. In: ACM Transactions on Management Information Systems, 9 (1). Addresses WP8. Access

Mendling, J.; vom Brocke, J. (Eds.) (2018). BPM Cases. Springer Verlag. Addresses WP1. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). Business process improvement with the AB-BPM methodology. In: Information Systems. Addresses WP8. Access

Ogonek, N.; Becker, J. (2018). Can we Learn from Down Under How to Rise Up in E-Government? A Comparative Analysis of the Public Sector Competences in the German and Australian Higher Education Systems. In: Proceedings of the Hawaii International Conference on System Sciences 2018, Big Island, Hawaii. Addresses WP6, WP8. Access

Yeshchenko, A.; Durier, F.; Revoredo, K.; Mendling, J.; Santoro, F. (2018). Context-Aware Predictive Process Monitoring: The Impact of News Sentiment. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Comuzzi, M.; Márquez-Chamorro, A.; Resinas, M. (2018). Does your accurate process predictive monitoring model give reliable predictions?. In: 1st ICSOC Workshop on AI and Data Mining for Services., Hangzhou, China. Addresses WP9.

Lee, D.; Gorbacheva, E.; Song, M.; Jung, S.; Yoo, S. (2018). Healthcare Processes Supported by Blockchain: A Literature Review. In: 19th Asia Pacific Industrial Engineering And Management Systems (APIEMS 2018), Hong Kong, China. Addresses WP4, WP9.

Cecconi, A.; Di Ciccio, C.; De Giacomo, G.; Mendling, J. (2018). Interestingness of Traces in Declarative Process Mining: The Janus LTLp f Approach. In: Business Process Management - 16th International Conference, BPM 2018, Sydney, NSW, Australia. Addresses WP7, WP8. Access

Brunk, J.; Revoredo, K.; Stierle, M.; Matzner, M.; Delfmann, P.; Becker, J. (2018). Prediction of Business Process Instances with Dynamic Bayesian Networks. In: Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018), Sevilla, Spain. Addresses WP3, WP4, WP9. Access

Chasin, F.; von Hoffen, M.; Hoffmeister, B.; Becker, J. (2018). Reasons for Failures of Sharing Economy Businesses. In: MIS Quarterly Executive 2018(17:3), 185–199. Addresses WP7, WP9.

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). Shadow Testing for Business Process Improvement. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Barboza, T.; Richetti, P.; Baião, F.; Santoro, F.; Gonçalves, J.; Revoredo, K.; Yeshchenko, A. (2018). Speech Acts Featuring Decisions in Knowledge-Intensive Processes. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Barboza, T.; Richetti, P.; Baião, F.; Santoro, F.; Gonçalves, J.; Revoredo, K.; Yeshchenko, A. (2018). Speech Acts Featuring Decisions in Knowledge-Intensive Processes. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

​Vakulenko, S.; de Rijke, M.; Cochez, M.; Savenkov, V.; Polleres, A. (2018). ​Measuring Semantic Coherence of a Conversation. In: ​International Semantic Web Conference 2018, Monterey, CA, USA. Addresses WP1, WP8. Access

2017

Cho, M.; Song, M.; Müller, C.; Fernandez, F.; Del-Río-Ortega, A.; Resinas, M.; Ruiz-Cortés, A. (2017). A new framework for defining realistic SLAs: An evidence-based approach. In: BPM FORUM 2017, Barcelona, Spain. Addresses WP3. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2017). AB-BPM: Performance-Driven Instance Routing for Business Process Improvement. In: Business Process Management - 15th International Conference, BPM 2017, Barcelona, Spain. Addresses WP1, WP4, WP8. Access

Cereja, J.; Santoro, F.; Gorbacheva, E.; Matzner, M. (2017). Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. In: Mendling, J.; vom Brocke, J. (Eds.) BPM Cases. Addresses WP7.

Vakulenko, S.; Markov, I.; de Rijke, M. (2017). Conversational Exploratory Search via Interactive Storytelling. In: ICTIR'17 Workshop on Search-Oriented Conversational AI (SCAI’2017), Amsterdam. Addresses WP1, WP8. Access

Matzner, M.; Plenter, F.; Betzing, J.; Chasin, F.; von Hoffen, M.; Löchte, M.; Pütz, S.; Becker, J. (2017). CrowdStrom — Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging. In: Mendling, J.; vom Brocke, J. (Eds.) BPM Cases. Addresses WP2, WP7.

Hompes, B.; Maaradji, A.; La Rosa, M.; Dumas, M.; Buijs, J.; van der Aalst, W. (2017). Discovering Causal Factors Explaining Business Process Performance. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP4. Access

del-Río-Ortega, A.; García, F.; Resinas, M.; Weber, E.; Ruiz, F.; Ruiz-Cortés, A. (2017). Enriching decision making with Data-Based Thresholds of Process-Related KPIs. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP3. Access

Cho, M.; Song, M.; Comuzzi, M.; Yoo, S. (2017). Evaluating the effect of best practices for business process redesign: An evidence-based approach based on process mining techniques. In: Decision Support Systems, Volume 104, Pages 92-103. Addresses WP9. Access

Scholta, H.; Mertens, W.; Reeve, A.; Kowalkiewicz, M. (2017). From One-Stop-Shop to No-Stop-Shop: An E-Government Stage Model. In: Proceedings of the European Conference on Information Systems (ECIS 2017), Guimarães. Addresses WP2. Access

Becker, J.; Betz, S.; Cabanillas, C.; Cappelli, C.; Duboc, L.; Ogonek, N. (2017). Introduction to the Workshop on Cross-cutting Aspects of Business Process Management. In: Business Process Management Workshops 2017, Barcelona, Spain. Addresses WP6, WP8, WP9. Access

Chasin, F.; von Hoffen, M.; Cramer, M.; Matzner, M. (2017). Peer-to-peer Sharing and Collaborative Consumption Platforms: A Taxonomy and a Reproducible Analysis. In: Information Systems and e-Business Management. Addresses WP2.

Tax, N.; Verenich, I.; La Rosa, M.; Dumas, M. (2017). Predictive Business Process Monitoring with LSTM Neural Networks. In: 29th International Conference on Advanced Information Systems Engineering (CAiSE 2017), Essen, Germany. Addresses WP4. Access

Plenter, F.; Fielt, E.; von Hoffen, M.; Chasin, F.; Rosemann, M. (2017). Repainting the Business Model Canvas for Peer-to-Peer Sharing and Collaborative Consumption. In: Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS 2017), Guimares, Portugal. Addresses WP2. Access

Lu, X.; Fahland, D.; Andrews, R.; Suriadi, S.; Wynn, M.; ter Hofstede, A.; van der Aalst, W. (2017). Semi-supervised Log Pattern Detection and Exploration Using Event Concurrence and Contextual Information. In: On the Move to Meaningful Internet Systems. OTM 2017 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2017, Rhodes, Greece, October 23-27, 2017, Proceedings, Part I. Addresses WP4. Access

Vakulenko, S.; Savenkov, V. (2017). TableQA: Question Answering on Tabular Data. In: 13th International Conference on Semantic Systems (SEMANTiCS), Amsterdam, The Netherlands. Addresses WP1, WP8. Access

Bala, S.; Revoredo, K.; de A.R. Gonçalves, J.; Baião, F.; Mendling, J.; Santoro, F. (2017). Uncovering the Hidden Co-evolution in the Work History of Software Projects. In: International Conference on Business Process Management, Barcelona, Spain. Addresses WP1. Access

2016

van der Aa, H.; del-Río-Ortega, A.; Resinas, M.; Leopold, H.; Ruiz-Cortés, A.; Mendling, J.; Reijers, H. (2016). Narrowing the Business-IT Gap in Process Performance Measurement. In: 28th International Conference on Advanced Information Systems Engineering (CAiSE 2016) , Ljiubljiana. Addresses WP3. Access

vom Brocke, J.; Gorbacheva, E. (2016). The BPM Competence Gap — An Empirical Investigation of the Demand and Supply Side.. In: Business Process Trends (BPTrends), www.bptrends.com. Addresses WP5. Access

Anastassiu, M.; Santoro, F.; Recker, J.; Rosemann, M. (2016). The Quest for Organizational Flexibility: Driving Changes in Business Processes Through the Identification of Relevant Context. In: Business Process Management Journal, Accepted for publication in Jan 2016 (Vol.22, Issue 4). Addresses WP7. Access

Gorbacheva, E.; Stein, A.; Schmiedel, T.; Müller, O. (2016). The Role of Gender in Business Process Management Competence Supply. In: Business and Information Systems Engineering (BISE), 58, 1–19. Addresses WP5. Access

2015

Gorbacheva, E.; Stein, A.; Schmiedl, T.; Müller, O. (2015). A Gender Perspective on Business Process Management Competences Offered on Professional Online Social Networks. In: Proceedings of the 23rd European Conference on Information Systems (ECIS), Münster, Germany. Addresses WP5. Access

Cabanillas, C.; Resinas, M.; Mendling, J.; Ruiz-Cortés, A. (2015). Automated team selection and compliance checking in business processes. In: Proceedings of the 2015 International Conference on Software and System Process - ICSSP 2015, New York, New York, USA. Addresses WP3. Access

Pittke, F.; Richetti, P.; Mendling, J.; Baião, F. (2015). Context-Sensitive Textual Recommendations for Incomplete Process Model Elements. In: 13th International Conference on Business Process Management, Innsbruck, Austria. Addresses WP7. Access

Di Ciccio, C.; Schouten, M.; de Leoni, M.; Mendling, J. (2015). Declarative process discovery with MINERful in ProM. In: CEUR Workshop Proceedings, Dublin, Ireland. Addresses WP3. Access

Baumgrass, A.; Di Ciccio, C.; Dijkman, R.; Hewelt, M.; Mendling, J.; Meyer, A.; Pourmirza, S.; Weske, M.; Wong, T. (2015). GET controller and UNICORN: Event-driven process execution and monitoring in logistics. In: CEUR Workshop Proceedings, Dublin, Ireland. Addresses WP3. Access

Cabanillas, C.; Knuplesch, D.; Resinas, M.; Reichert, M.; Mendling, J.; Ruiz-Cortés, A. (2015). RALph: A Graphical Notation for Resource Assignments in Business Processes. In: Advanced Information Systems Engineering (Volume 9097). Addresses WP3. Access