Publications

2019

Marco Comuzzi, .; Alfonso E. Márquez-Chamorro, .; Manuel Resinas, . (2019). A Hybrid Reliability Metric for SLA Predictive Monitoring. In: 34th ACM Symposium on Applied Computing (SAC), Limassol, Cyprus. Addresses WP9.

Cabanillas, C.; Mendling, J. (2019). Responsibility Modeling and Tracking against Process Performance Indicators. In: XXII Ibero-American Conference on Software Engineering, CIbSE 2019, La Habana, Cuba. Addresses WP7, WP9.

Betzing, J.; Tietz, M.; vom Brocke, J.; Becker, J. (2019). The impact of transparency on mobile privacy decision making. In: Electronic Markets. Addresses WP2, WP5, WP6, WP8. Access

Vakulenko, S.; Revoredo, K.; Di Ciccio, C.; de Rijke, M. (2019). ​QRFA: A Data-Driven Model of Information-Seeking Dialogues. In: European Conference on Information Retrieval 2019, Cologne, Germany. Addresses WP1, WP8. Access

2018

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). AB Testing for Process Versions with Contextual Multi-armed Bandit Algorithms. In: Advanced Information Systems Engineering - 30th International Conference, CAiSE 2018, Tallinn, Estonia. Addresses WP8. Access

Heuchert, M.; Barann, B.; Cordes, A.; Becker, J. (2018). An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept. In: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, Lüneburg, Deutschland. Addresses WP2, WP3. Access

Barann, B. (2018). An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes. In: Proceedings of the European Conference on Information Systems (ECIS2018), Portsmouth, UK. Addresses WP2, WP3. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). Business process improvement with the AB-BPM methodology. In: Information Systems. Addresses WP8. Access

Yeshchenko, A.; Durier, F.; Revoredo, K.; Mendling, J.; Santoro, F. (2018). Context-Aware Predictive Process Monitoring: The Impact of News Sentiment. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Marco Comuzzi, .; Alfonso E. Márquez-Chamorro, .; Manuel Resinas, . (2018). Does your accurate process predictive monitoring model give reliable predictions?. In: 1st ICSOC Workshop on AI and Data Mining for Services., Hangzhou, China. Addresses WP9.

Lee, D.; Gorbacheva, E.; Song, M.; Jung, S.; Yoo, S. (2018). Healthcare Processes Supported by Blockchain: A Literature Review. In: 19th Asia Pacific Industrial Engineering And Management Systems (APIEMS 2018), Hong Kong, China. Addresses WP4, WP9.

Cecconi, A.; Di Ciccio, C.; De Giacomo, G.; Mendling, J. (2018). Interestingness of Traces in Declarative Process Mining: The Janus LTLp f Approach. In: Business Process Management - 16th International Conference, BPM 2018, Sydney, NSW, Australia. Addresses WP8. Access

Brunk, J.; Revoredo, K.; Stierle, M.; Matzner, M.; Delfmann, P.; Becker, J. (2018). Prediction of Business Process Instances with Dynamic Bayesian Networks. In: Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018), Sevilla, Spain. Addresses WP3, WP4, WP9. Access

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2018). Shadow Testing for Business Process Improvement. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

Barboza, T.; Richetti, P.; Baião, F.; Santoro, F.; Gonçalves, J.; Revoredo, K.; Yeshchenko, A. (2018). Speech Acts Featuring Decisions in Knowledge-Intensive Processes. In: On the Move to Meaningful Internet Systems. OTM 2018 Conferences. OTM 2018, Malta. Addresses WP8. Access

​Vakulenko, S.; de Rijke, M.; Cochez, M.; Savenkov, V.; Polleres, A. (2018). ​Measuring Semantic Coherence of a Conversation. In: ​International Semantic Web Conference 2018, Monterey, CA, USA. Addresses WP1, WP8.

2017

Cho, M.; Song, M.; Müller, C.; Fernandez, F.; Del-Río-Ortega, A.; Resinas, M.; Ruiz-Cortés, A. (2017). A new framework for defining realistic SLAs: An evidence-based approach. In: BPM FORUM 2017, Barcelona, Spain. Addresses WP3.

Satyal, S.; Weber, I.; Paik, H.; Di Ciccio, C.; Mendling, J. (2017). AB-BPM: Performance-Driven Instance Routing for Business Process Improvement. In: Business Process Management - 15th International Conference, BPM 2017, Barcelona, Spain. Addresses WP1, WP4. Access

Cereja, J.; Santoro, F.; Gorbacheva, E.; Matzner, M. (2017). Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. In: Mendling, J.; vom Brocke, J. (Eds.) BPM Cases. Addresses WP7.

Mendling, J.; vom Brocke, J. (Eds.) (2017). BPM Cases. Springer Verlag. Addresses WP1.